The PlanNet Education Series BlackBerry Webinar is designed to meet the needs of both new and experienced BlackBerry Users. The video will guide you through a series of interactive exercises that cover basic to advanced features and tips on using your BlackBerry for work and play. This product will be delivered electronically as a download. In order to play the training video, your computer must have a flash media player. We have extensively tested the course to ensure this is an exceptional experience for each participant. We guarantee your satisfaction!